RegionDelivery MethodDelivery charge
Hong KongS.F. Express / JDLHK$499 Or Under = Freight Collect
Hong KongS.F. Express / JDLHK$500 Or More = Free Shipping*
Hong KongSF Self-pickup- EF Locker/Pickup Store - Freight CollectHK$499 Or Under = Freight Collect
Hong KongSF Self-pickup- EF Locker/Pickup StoreHK$500 Or More = Free Shipping*
Hong KongJDL Pickup StoreHK$499 Or Under = Freight Collect
Hong KongJDL Pickup StoreHK$500 Or More = Free Shipping*
China / Taiwan / OverSeaS.F. Express / HongKong PostHK$499 Or Under = Freight Collect
MacauChing Kee Transport (Grocery & Lifestyle) HK$499 Or Under = Freight Collect
MacauChing Kee Transport (Grocery & Lifestyle) HK$500 Or More = Free Shipping*
MacauS.F. Express / JDLHK$499 Or Under = Freight Collect
MacauS.F. Express / JDLHK$500 Or More = Free Shipping*

*Free Shipping - We will use a courier that best suits your merchandise, depending on the cubic meter (CBM) and the actual weight of the package. You will be notified if that courier is different from your initial choice.

 

Hong Kong

1. JD Logistics

Local standard delivery (deliver within 1-2 working days after receiving parcel)

Search with tracking Number :
https://www.jdl.com/zh-HK/orderSearch/

1. The final calculation is based on the actual weight: the additional weight is calculated at HKD$4/kg, and the upper limit for each independent package is 20 kg (if the goods need to be separated due to the large quantity, the charge will be calculated based on the total volume weight of each box. The calculated volume weight is compared with the actual weight, and the larger one is used as the billing unit for calculating the freight)

2. The sum of the three sides (length + height + width) of the consignment is limited to 100CM

3. Delivery is generally not arranged in remote areas: Ocean Park, Outlying Islands (Cheung Chau, Lamma Island, Ping Chau, Po Toi Island, Kwo Chau, Soko Islands, Cat O, Tap Mun Chau, Lung Kwu Chau, etc.), Ma Wan, Kwun Yam Shan Village, Lantau Island, Disneyland, Discovery Bay, Mui Wo, Pui O, Cheung Chau, Tong Fuk, Tai O, Shek Pik, Ngong Ping, Siu Ho Wan, Chek Lap Kok, Airport and all areas that require a restricted area permit.


Net Weight Special Shipping Rates
1-2 KG HKD$14
3-5 KG HKD$24
6-10 KG HKD$34
11-15 KG HKD$66
16-20 KG HKD$76

If you need to arrange the delivery time separately, please contact JD staff.

Jingdong Logistics Customer Service Hotline

Hong Kong: (852) 25949618 Macau: (853) 28528618


2. SF Express (Local Commercial And Industrial Areas / EF Lockers / 7-11 / OK Convenience Stores Pickup)

$30 will be charged for the first kg, and $7 for every additional 0.5kg. No additional charges for delivering to residential or remote areas.

Under most circumstances, the order will arrive between 2 to 3 working days. SF Lockers are available all over Hong Kong. Overseas overseas delivery is available but excludes food and cosmetic.

Please refer to SF Express website https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_service_partner_address/ or check with us.

Search with tracking Number :
https://htm.sf-express.com/hk/tc/index.html

Flow :

1. When the customer fills in the delivery information at the time of “check out”, please fill in the code (Example: 852M1006) of the authorized pick up store at “Add Comments About Your Order”. Fill in the full address of the Convenience Store at “Address”.

2. When the courier arrives at the authorized Convenience Store, SF Express will send SMS to the customer as pick up notification.

3. To pick up the goods, customer is required to present the SMS notification sent by SF Express as verification.

4. From the day receiving the SMS notification, recipients are required to pick up the goods from designated 7-11 or OK Convenience Stores within 3 days. SF Express will return the goods if they are not picked up. If customer needs to retrieve the courier, please contact SF Express Customer Service Hotline (852) 2730 0273 in order to re-schedule a collection date.

 

China, Taiwan

SF Express / JD Logistics

For all parcel sent from Hong Kong to Mainland China and Taiwan, the following items are prohibited - cosmetics/powder goods/liquid/food.

Delivery charge will be settled by customer upon delivery. For details, refer to the following link:
http://www.sf-express.com/hk/en/dynamic_function/price/

https://www.jdl.com/zh-HK/aging-page/

 

Macau

For all parcel sent from Hong Kong to Macau by SF Express / JD Logistics , the following items are prohibited - cosmetics/powder goods/liquid/food.

1. Ching Kee Transport 

If you need to transport larger or heavier goods to Macau, you can choose "Ching Kee Transport".

Deliverable: clothes/cosmetics/large household goods/health food/snacks food

The shipping cost is depending on the cubic meter (CBM), and the staff of "Ching Kee" will quote the shipping cost after check the box.

Generally, it starts from $120 per box (extra charge of $50 for door to door delivery). The freight can be paid in Macau or Hong Kong or half and half of the two places.

**All shipping charges will be finalized by the quotation before delivery by "Ching Kee Transportation".

 

2. SF Express

Delivery charge will be settled by customer upon delivery. For details, refer to the following link:
http://www.sf-express.com/hk/en/dynamic_function/price/


3. JD Logistics

 Delivery charge will be settled by customer upon delivery. For details, refer to the following link:
https://www.jdl.com/zh-HK/aging-page/

Oversea (Others)

1. SF International 

Sf international distribution can deliver goods to most overseas customers. As the freight rates vary from region to region, you will be informed of the exact freight rates by email when your order is available. You can pay the freight rates via Paypal. In addition, all sf Express international delivery (except Hong Kong), the following items are prohibited: cosmetics/powder/liquid/food.

Delivery charge will be settled by customer upon delivery. For details, refer to the following link:
http://www.sf-express.com/hk/en/dynamic_function/price/

 

2. EMS Speedpost delivery: delivery fee paid by the customer.

International express mail (EMS) delivers goods to customers all over the world. As the freight rates vary from region to region, you will be informed of the exact freight rates by email when your order is available. You can pay the freight rates via PayPal.

For details of international Speedpost (EMS) charges, please refer to the following links:
https://speedpost.hongkongpost.hk/speedpost/sections/postageCalc/postageCalc.jsf